Windana and TaskForce have merged into a single organisation – click to learn more about this positive change for clients and the community.
Quality & Accreditation
A QIP accredited service
Having met all standards through a rigorous assessment process, Windana has attained Quality Innovation Performance (QIP) Accreditation.
Quality Innovation Performance Limited specialises in providing accreditation to diverse organisations in the health, community and human sectors – such as Windana. Accreditation means our clients, residents and wider community can be confident that Windana and TaskForce have robust quality management systems in place, ensuring we can provide safe, high quality alcohol and other drug treatments.
Our current accreditation is valid until 2025, when we will commence a new assessment cycle. In the meantime, we will continue to monitor our quality performance.
To learn more about accreditation, visit the Quality Innovation Performance Limited website.
Australasian Therapeutic Communities Association (ATCA) Standards
The Australasian Therapeutic Communities Association’s Standards for Therapeutic Communities and Residential Rehabilitation Services evaluates processes to ensure both the quality of services provided and the adherence to the Therapeutic Community model.
Windana was assessed as having met the Australasian Therapeutic Communities Association Standards following an on-site audit in July 2023.
To learn more about the Standards, visit the Australasian Therapeutic Communities Association website.
Child Safety at Windana
Windana is committed to protecting the safety of the children in its care and builds child safety into everyday thinking and practice.
We are committed to valuing and respecting all children. Windana aims to create a child-friendly environment where children feel safe, respected and valued where the process of improving the safety of children is continuous and ongoing.
Windana has a Child Safety Officer who is responsible for responding to any child safety complaints made by staff, volunteers, parents or children. You can reach the Child Safety Officer by emailing or by filling out the Feedback form on our Contact Us page
Read our Child Safety and Wellbeing Policy online.
Quality and Safeguarding Framework
Windana’s Quality & Safeguarding Framework conveys Windana’s purpose and direction for quality and safety.
The Framework:
- Demonstrates Windana’s commitment to quality and safety
- Describes the organisational infrastructure and governance structures in place to implement, monitor and support high quality and safe treatments and to manage unwanted variation from desired outcomes
- Provides guidance and support for the workforce to ensure everyone knows their roles and responsibilities in providing high quality and safe treatment
- Details the objectives required to monitor and improve services, minimise risk and continue to meet the safety and quality standards required to ensure treatment is delivered in a safe, coordinated and supportive manner.
Read our Quality and Safeguarding Framework online.
For more policies and positions, please visit our Corporate Publications page.
Quality & Accreditation.
A QIP accredited service
Having met all standards through a rigorous assessment process, Windana has attained Quality Innovation Performance (QIP) Accreditation.
Quality Innovation Performance Limited specialises in providing accreditation to diverse organisations in the health, community and human sectors – such as Windana. Accreditation means our clients, residents and wider community can be confident that Windana and TaskForce have robust quality management systems in place, ensuring we can provide safe, high quality alcohol and other drug treatments.
Our current accreditation is valid until 2025, when we will commence a new assessment cycle. In the meantime, we will continue to monitor our quality performance.
To learn more about accreditation, visit the Quality Innovation Performance Limited website.
Australasian Therapeutic Communities Association (ATCA) Standards
The Australasian Therapeutic Communities Association’s Standards for Therapeutic Communities and Residential Rehabilitation Services evaluates processes to ensure both the quality of services provided and the adherence to the Therapeutic Community model.
Windana was assessed as having met the Australasian Therapeutic Communities Association Standards following an on-site audit in July 2023.
To learn more about the Standards, visit the Australasian Therapeutic Communities Association website.
Child Safety at Windana
Windana is committed to protecting the safety of the children in its care and builds child safety into everyday thinking and practice.
We are committed to valuing and respecting all children. Windana aims to create a child-friendly environment where children feel safe, respected and valued where the process of improving the safety of children is continuous and ongoing.
Windana has a Child Safety Officer who is responsible for responding to any child safety complaints made by staff, volunteers, parents or children. You can reach the Child Safety Officer by emailing or by filling out the Feedback form on our Contact Us page
Read our Child Safety and Wellbeing Policy online.
Quality and Safeguarding Framework
Windana’s Quality & Safeguarding Framework conveys Windana’s purpose and direction for quality and safety.
The Framework:
- Demonstrates Windana’s commitment to quality and safety
- Describes the organisational infrastructure and governance structures in place to implement, monitor and support high quality and safe treatments and to manage unwanted variation from desired outcomes
- Provides guidance and support for the workforce to ensure everyone knows their roles and responsibilities in providing high quality and safe treatment
- Details the objectives required to monitor and improve services, minimise risk and continue to meet the safety and quality standards required to ensure treatment is delivered in a safe, coordinated and supportive manner.
Read our Quality and Safeguarding Framework online.
For more policies and positions, please visit our Corporate Publications page.
Quality & Accreditation.
A QIP accredited service
Having met all standards through a rigorous assessment process, Windana has attained Quality Innovation Performance (QIP) Accreditation.
Quality Innovation Performance Limited specialises in providing accreditation to diverse organisations in the health, community and human sectors – such as Windana. Accreditation means our clients, residents and wider community can be confident that Windana and TaskForce have robust quality management systems in place, ensuring we can provide safe, high quality alcohol and other drug treatments.
Our current accreditation is valid until 2025, when we will commence a new assessment cycle. In the meantime, we will continue to monitor our quality performance.
To learn more about accreditation, visit the Quality Innovation Performance Limited website.
Child Safety at Windana
Windana is committed to protecting the safety of the children in its care and builds child safety into everyday thinking and practice.
We are committed to valuing and respecting all children. Windana aims to create a child-friendly environment where children feel safe, respected and valued where the process of improving the safety of children is continuous and ongoing.
Windana has a Child Safety Officer who is responsible for responding to any child safety complaints made by staff, volunteers, parents or children. You can reach the Child Safety Officer by emailing or by filling out the Feedback form on our Contact Us page
Read our Child Safety and Wellbeing Policy online.
Quality and Safeguarding Framework
Windana’s Quality & Safeguarding Framework conveys Windana’s purpose and direction for quality and safety.
The Framework:
- Demonstrates Windana’s commitment to quality and safety
- Describes the organisational infrastructure and governance structures in place to implement, monitor and support high quality and safe treatments and to manage unwanted variation from desired outcomes
- Provides guidance and support for the workforce to ensure everyone knows their roles and responsibilities in providing high quality and safe treatment
- Details the objectives required to monitor and improve services, minimise risk and continue to meet the safety and quality standards required to ensure treatment is delivered in a safe, coordinated and supportive manner.
Read our Quality and Safeguarding Framework online.
For more policies and positions, please visit our Corporate Publications page.
Contact Details
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Acknowledgement of Country
Windana acknowledges the Traditional Owners of Australia and we welcome all Aboriginal and Torres Strait Islander people to our service. Windana provides a safe and welcoming environment for everyone.
Windana is committed to providing inclusive and safe services for LGBTIQ+ communities, and is working towards becoming a Rainbow Tick accredited organisation.
© Windana 2023.
