Transitional Housing Support Worker, Job #WIN29

Windana is a leading Melbourne-based drug and alcohol treatment organisation specialising in holistic, client-focused recovery services.

For more than 30 years, we have been helping people rebuild their lives in a safe, caring environment, supporting our clients wherever they are in the recovery process.

Windana assists close to 1500 people across Victoria per annum by providing AOD treatment services including residential withdrawal services, residential rehabilitation and a suite of non-residential services.

Windana is a QIP accredited organisation currently employing over 150 highly experienced staff delivering excellent services across multiple sites.

The Position

Directly accountable to the Team Leader Community Programs, the Transitional Housing Support Worker will work with clients, utilising assertive individual and group case management framework to address issues and barriers that impede access to long term housing.  The Transitional Housing Support Worker will develop effective working relationships with all stakeholders to ensure pathways are accessible for clients as well as fostering a community environment for people actively addressing problematic alcohol and other drug use.

The Program

The Windana Therapeutic Community (TC) is a 78 bed residential facility located on a 40 acre property in Maryknoll, Victoria.

The program is delivered through four different phases over a period of 6-12 months. Residents of all phases live together in shared accommodation across five separate houses to support each other through the program.

The community as method approach utilised at Windana provides therapeutic and educational impact to residents who participate in self-help and mutual-help activities.

The Aftercare Program provides ongoing support and social connection opportunities for people establishing themselves in recovery post treatment.

Who We Are Looking For

We are looking for a committed individual who has the passion to guide people and be a part of their journey to recovery.  To be successful in this role, you will have:

  • A certificate IV in AOD, health, social or a behavioural science field and/or extensive relevant experience
  • Demonstrated case management and advocacy experience
  • Demonstrated experience in engaging clients with complex needs in a variety of demanding situations
  • Highly developed interpersonal and communication skills (both written and oral) with internal and external stakeholders
  • Excellent time management skills and the ability to manage many different demands and work priorities
  • The ability to discern and prioritise needs of clients and to give the most useful and appropriate information, intervention or referral
  • Various assessment skills
  • Awareness of legislation affecting Windana Services eg. Housing, Equal Opportunity, Mental Health, Disability Services, Children and Young People’s Act or a willingness to learn
  • A current full driver’s license

Additional Requirements

  • A current full driver’s licence
  • Advanced level computer skills
  • Aligned with the principles of Windana
  • A demonstrated commitment to professional development
  • Current First Aid certificate or willingness to undertake
  • Current Victorian Working with Children’s check or willingness to undertake
  • Current Victorian Police Check or willingness to undertake

More Information

A valid Working with Children Check is mandatory for this position, and a police check will be administered for preferred candidates.  We are a child safe and equal employment opportunity employer.  Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged.