If you are seeking help for yourself, a family member or someone you know there are a number of ways to get help and information:
Your local intake team is the first contact for accessing treatment.
In order to access treatment services at Windana or discuss treatment options you need to:
Tel: 1800 888 236
DirectLine provides 24-hour, 7-day counselling, information and referral service.
You can have a confidential conversation with professional counsellors who are experienced in alcohol and drug-related matters. The service is free and you can remain anonymous.
Tel: 03 8413 8444
Turning Point is a national addiction treatment centre, dedicated to providing high quality, evidence-based treatment to people adversely affected by alcohol, drugs and gambling, integrated with world-leading research and education.
Tel: 1300 224 636
Windana is a Child Safe organisation that prioritises the safety of children and young people in its care, and builds child safety into everyday thinking and practice.
What is a Child Safe organisation?
Organisations that provide services or facilities for children (people less than 18 years old) are required by law to implement Child Safe Standards to protect them from harm. All organisations working with children, like Windana, must take steps to prevent abuse and neglect.
Child Safe Standards promote the safety of children by requiring organisations to implement policies to prevent, respond to and report allegations of child abuse.
How do I report concerns about a child’s safety to Windana?
Windana is committed to ensure that children, young people, staff, volunteers, parents and carers feel confident, enabled and supported to safely disclose child safety concerns.
Parents and carers who have concerns about a child’s safety while in a Windana service can contact Windana’s Child Safety Officer, Mark Klose, on 03 9529 7955.
To read our Child Safety Policy click here.