Windana COVID-19 Update

Windana remains committed to providing the best, safest care and support for our clients. We continuously review our approach to service delivery in light of the latest COVID-19 advice from the Victorian Government.

Following the government’s further easing of restrictions on Friday 19 November, Windana’s programs and services are currently operating under the below settings.

Please note that below is a summary of key points, and each Windana site/service has specific safety rules for clients, residents, staff and authorised visitors.

Windana Community Services
(Counselling, Family Program, Bayside CRC, St Kilda Community Clinic, Peer Support Groups and SECADA)

  • Community Services programs is returning to pre-lockdown operations – this involves a combination of face-to-face and remote sessions (phone and video appointments)
  • Clients are required to wear masks inside and sign in using the QR code and complete the temperature-check in and attestation

Please call Windana’s Reception team on 9529 7955 (Monday to Friday, 9am-5pm) for further information and to book a Community Clinic appointment.

Residential Rehabilitation
(Maryknoll Therapeutic Community and Grampians Therapeutic Community)

  • New residents will be asked to have a Rapid Antigen Test during their Admission
  • Residents may take leave from the TC, with certain safety conditions
  • Resident capacity at Maryknoll capped at 55, and 16 at Grampians
  • Residents are not yet permitted to have visitors to the TC

Withdrawal Services

Adult Residential Withdrawal (St Kilda)

  • New clients will be asked to have a Rapid Antigen Test during their Admission
  • Client capacity capped at 10

Windana Youth Community House (Dandenong)

  • New clients will be asked to have a Rapid Antigen Test during their Admission
  • Client capacity capped at five

Non-Residential Withdrawal
Nurses are supporting clients through a combination of face-to-face and remote sessions.

As always, if you need support outside of business hours you can contact DirectLine on 1800 888 236 or LifeLine on 13 11 14, twenty-four hours a day.