Learn to work with people experiencing substance issues, and understand motivations for substance use.

Learning outcomes:

• Understand why people use substances
• Communicate effectively with people under the influence
• Understand up-to-date treatment options
• Understand the Harm Reduction approach (how policies, programs and practices can reduce the negative effects of substances)
• Understand relationships between substance use and mental health
• Communicate effectively with people who have complex mental health issues linked to substances.

Book now

Deepen your experience, knowledge and skills around substance issues.

This course builds on knowledge and competence gained in Foundations of Alcohol and Other Drugs.

Learning outcomes:

• Increase capacity to identify problematic substance use
• Gain tools for engaging in conversations around substances
• Understand complex substance use and its related impacts on mental health and wellbeing
• Demonstrate a deeper understanding of harm reduction
• Understand motivational interviewing (a counselling technique to help people find the motivation to make behaviour changes)
• Gain tools and techniques for having conversations about positive change
• Build a toolbox of resources to help people access local pathways for support.

Book now

Become an accredited Mental Health First Aider.

Learning outcomes:

• Gain official three-year Mental Health First Aider accreditation
• Develop skills for assisting adults (until professional help is received) facing mental health issues including:
  • Depression
  • Anxiety
  • Psychosis
  • Substance use problems
  • Eating disorders
• Develop skills for assisting adults facing a mental health crisis, including:
  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury
  • Panic attacks
  • Traumatic events
  • Severe effects of drug or alcohol use
  • Severe psychotic states
  • Aggressive behaviours.

Book now

This course allows people who have previously completed the Standard Mental Health First Aid course to refresh their knowledge and skills.

Learning outcomes:

• Extend Mental Health First Aider accreditation by three years
• Understand aspects of the latest research in mental health
• Learn three key actions for helping someone who is suicidal
• Work through complex mental health first aid interactions
• Practice mental health first aid skills.

Book now

Learn how to help save lives through this LivingWorks course.

Learning outcomes:

• Understand complex issues of suicide and related interventions
• Learn skills for guiding and supporting an at-risk person to meet their individual safety needs
• Increase capacity to identify key elements of a suicide safety plan – and what is required to implement the plan
• Gain knowledge of resources and professional supports available to people who may be at risk of suicide
• Increase capacity and confidence to support individuals who are presenting with suicidal behaviours
• Understand broader aspects of suicide prevention, including self-care.

Book now

Build confidence and skills to engage with someone – including a client or personal contact – in conversations about suicide.

Learning outcomes:

• Build capacity to identify warning signs that someone may be thinking about suicide
• Learn skills required for having safe conversations with a person experiencing suicidal thoughts
• Build confidence in providing support to a person facing a crisis.

No courses scheduled at the moment. Check back soon.

Build confidence and skills to help people and reduce risk.

Learning outcomes:

• Understand why people engage in self-injury
• Increase capacity to talk to someone about their self-injury
• Gain tools to help keep people safe and reduce risk
• Gain knowledge about professional pathways for support
• Increase capacity to assess for suicidal thoughts and behaviour.

No courses scheduled at the moment. Check back soon.

Learn techniques needed to effectively help people facing family violence.

Learning outcomes:

• Understand what ‘family violence’ encompasses
• Gain insight into the gendered nature of family violence
• Grasp the Family Law Act and the categories of family violence described by the Act
• Understand the intersection between child abuse and family violence
• Understand the intersection between substances and family violence
• Examine the ‘Red Flags’ used in risk assessment
• Grasp the Family Violence Multi-Agency Risk Assessment and Management (MARAM) Framework and Information Sharing Schemes
• Grasp family violence Intervention Orders and the policing/justice responses
• Understand appropriate referral pathways.

Book now

Learn practical skills to reduce risks to workplace safety, culture and productivity associated with challenging behaviours, and to deescalate situations when they occur.

Learning outcomes:

• Understand different challenging behaviours and communication styles
• Identify when behaviours may cause a workplace hazard
• Learn mitigation strategies
• Gain skills and build confidence in responding to aggressive behaviour
• Gain de-escalation skills.

Book now