Windana remains committed to providing the best, safest care and support for our clients. We continuously review our approach to service delivery in light of the latest COVID-19 advice from the Victorian Government.

Windana’s programs and services are currently operating under the below settings.

Please note that below is a summary of key points, and each Windana site/service has specific safety rules for clients, residents, staff and authorised visitors.

Windana Community Services
(Counselling, Family Program, Bayside CRC, St Kilda Community Clinic, Peer Support Groups and SECADA)

Community Services programs are working with clients in-person and via phone and video appointments.

Please call Windana’s Reception team on 9529 7955 (Monday to Friday, 9am-5pm) for further information and to book a Community Clinic appointment.

Residential Rehabilitation
(Maryknoll, Barwon and Grampians Therapeutic Communities)

• New residents will be asked to have a Rapid Antigen Test during their Admission. Positive results will need to be registered as per government requirements. If the new resident tests positive, we will work with them to plan a new admission date when they no longer have COVID.
• Visitors are restricted – please phone the TC for more information.

Withdrawal Services

Adult Residential Withdrawal (St Kilda) and Windana Youth Community House (Dandenong)
New clients will be asked to have a Rapid Antigen Test during their Admission. Positive results will need to be registered as per government requirements. If the new client tests positive, we will work with them to plan a new admission date when they no longer have COVID.

Non-Residential Withdrawal
Our nurses are supporting clients through a combination of face-to-face appointments (with PPE) and remote sessions where possible .

As always, if you need support outside of business hours you can contact DirectLine on 1800 888 236 or LifeLine on 13 11 14, twenty-four hours a day.