Contact Information

Reach out to Windana by filling out the form or giving us a call on 03 9529 7955 Monday to Friday, between 9:00am and 4:30pm.

If you need to talk to someone urgently, please see the drop-down menu of 24-hour support services located at the top of this website.

Send us a message

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Feedback

We welcome all feedback – whether you want to give a compliment, make a complaint, or share a comment. Your feedback ensures the services we provide to our clients and residents are of the highest quality possible.

If you would like us to contact you to discuss your feedback, we will be in touch within three business days of receiving your feedback. If it’s relevant, we will also let you know what actions and changes were put in place to address your feedback.

We are committed to maintaining your privacy and all feedback is treated confidentially.

Feedback Form

Feedback

* indicates fields you have to complete. All other fields are optional.

If you would like us to contact you to discuss your feedback, please provide a phone number or email address and we will be in touch within three business days

Ways you can give us feedback

Other feedback options

If you are unhappy with the outcome of your feedback, you can also contact:

  • Health Complaints Commissioner Victoria – 1300 528 113
  • Commission for Children and Young People – 1300 782 978 o
  • Commissioner for Privacy and Data Protection – 1300 666 444
Last Updated on June 22, 2023

Contact Us.

Contact Information.

Reach out to Windana by filling out the form or giving us a call on 03 9529 7955 Monday to Friday, between 9:00am and 4:30pm.

If you need to talk to someone urgently, please see the drop-down menu of 24-hour support services located at the top of this website.

Send us a message.

Feedback.

We welcome all feedback – whether you want to give a compliment, make a complaint, or share a comment. Your feedback ensures the services we provide to our clients and residents are of the highest quality possible.

If you would like us to contact you to discuss your feedback, we will be in touch within three business days of receiving your feedback. If it’s relevant, we will also let you know what actions and changes were put in place to address your feedback.

We are committed to maintaining your privacy and all feedback is treated confidentially.

Feedback Form.

Ways you can give us feedback.

Other feedback options.

If you are unhappy with the outcome of your feedback, you can also contact:

  • Health Complaints Commissioner Victoria – 1300 528 113
  • Commission for Children and Young People – 1300 782 978 o
  • Commissioner for Privacy and Data Protection – 1300 666 444

Contact Us.

Contact Information.

Reach out to Windana by filling out the form or giving us a call on 03 9529 7955 Monday to Friday, between 9:00am and 4:30pm.

If you need to talk to someone urgently, please see the drop-down menu of 24-hour support services located at the top of this website.

Send us a message.

Feedback.

We welcome all feedback – whether you want to give a compliment, make a complaint, or share a comment. Your feedback ensures the services we provide to our clients and residents are of the highest quality possible.

If you would like us to contact you to discuss your feedback, we will be in touch within three business days of receiving your feedback. If it’s relevant, we will also let you know what actions and changes were put in place to address your feedback.

We are committed to maintaining your privacy and all feedback is treated confidentially.

Feedback Form.

* indicated fields you have to complete. All other fields are optional

Ways you can give us feedback.

  • Complete the form below
  • Download and complete our Feedback Form and email it to or mail it to:
    Windana Drug and Alcohol Recovery
    Att: Quality
    Level 1, 47 Wellington Street
    St Kilda VIC 3182
  • Send an email directly to
  • Email to contact our People and Culture team

Other feedback options.

If you are unhappy with the outcome of your feedback, you can also contact:

  • Health Complaints Commissioner Victoria – 1300 528 113
  • Commission for Children and Young People – 1300 782 978 o
  • Commissioner for Privacy and Data Protection – 1300 666 444