Getting Help

In an emergency, dial 000. Other 24-hour hotlines (including crisis services) are listed in the drop-down menu that appears at the top of each page on this website.

Welcome

Thank you for visiting our website.

Seeking drug and alcohol treatment is a life-changing step.

At Windana, we are committed to caring without judgement. We work with the strengths of each person to reduce the harms and recover from the effects of drugs and alcohol.

You can read about the services we offer by clicking the categories below, or heading to Services in the menu.

What we offer

Detox (withdrawal)

Residential detox for adults (St Kilda), detox for young people (Dandenong) and detox at home.

Read about detox

Rehabilitation

Our Barwon, Grampians and Maryknoll Therapeutic Communities.

Read about rehab

Community Services

Care and Recovery Coordination, Counselling, Family Program and Peer Support.

Read about the programs

Getting referred to Windana

To get referred to drug and alcohol treatment services in Victoria’s public system, your first step is to get an Assessment.

This is where you talk with a trained person (on the phone or in person) about your needs and goals. They will then tell you about suitable services available and refer you to the service/s you wish to go to.

You can start the Assessment process in two ways:

  1. Contact DirectLine – Victoria’s central hub for referrals
    PH: 1800 888 236 (available 24/7) or visit www.directline.org.au.
  2. Contact your local Intake and Assessment service
    See this list of Intake and Assessment services and find the service that looks after the area where you live or stay.

During your Assessment, you are welcome to say you are interested in coming to Windana.

We also accept referrals from GPs and other clinicians, so please feel free to talk with your doctor about getting referred to us.

For more information, you can also call Windana Monday to Friday, 9:00am-4:30pm on 03 9529 7955.

If you’re referred to us and are coming to our program, we will be in touch to make sure you have everything you need.

“When I walked through the doors of Windana, I felt my days of addiction were over. I was welcomed, loved and supported.”

-A past Windana client

In an emergency, dial 000. Other 24-hour hotlines (including crisis services) are listed in the drop-down menu that appears at the top of each page on this website.

Welcome

Thank you for visiting our website.

Seeking drug and alcohol treatment is a life-changing step.

At Windana, we are committed to caring without judgement. We work with the strengths of each person to reduce the harms and recover from the effects of drugs and alcohol.

You can read about the services we offer by clicking the categories below, or heading to Services in the menu.

What we offer

Detox (withdrawal)

Residential detox for adults (St Kilda), detox for young people (Dandenong) and detox at home.

Rehabilitation

Our Barwon, Grampians and Maryknoll Therapeutic Communities.

Community Services

Care and Recovery Coordination, Counselling, Family Program and Peer Support.

Getting referred to Windana

To get referred to drug and alcohol treatment services in Victoria’s public system, your first step is to get an Assessment.

This is where you talk with a trained person (on the phone or in person) about your needs and goals. They will then tell you about suitable services available and refer you to the service/s you wish to go to.

You can start the Assessment process in two ways:

  1. Contact DirectLine – Victoria’s central hub for referrals
    PH: 1800 888 236 (available 24/7) or visit www.directline.org.au.
  2. Contact your local Intake and Assessment service
    See this list of Intake and Assessment services and find the service that looks after the area where you live or stay.

During your Assessment, you are welcome to say you are interested in coming to Windana.

We also accept referrals from GPs and other clinicians, so please feel free to talk with your doctor about getting referred to us.

For more information, you can also call Windana Monday to Friday, 9:00am-4:30pm on 03 9529 7955.

If you’re referred to us and are coming to our program, we will be in touch to make sure you have everything you need.

“When I walked through the doors of Windana, I felt my days of addiction were over. I was welcomed, loved and supported.”

-A past Windana client

Last Updated on February 20, 2023 by Windana CKI Staff