Windana achieves Rainbow Tick and QIC accreditation

Windana is proud to announce we have become a Rainbow Tick Accredited organisation.

Rainbow Tick accreditation means Windana has met the six Rainbow Tick standards, demonstrating we are a safe and inclusive organisation for LGBTIQ+ people. It means that LGBTIQ+ clients can access any Windana service with confidence knowing they are entering a welcoming environment and will be supported by staff who deliver culturally appropriate services.

“It was an incredibly proud moment for Windana to receive Rainbow Tick Accreditation on our first attempt,” said Adam Miller, Chief Communications Officer and Executive Sponsor of the Rainbow Tick.

“Inclusivity is an inherent part of how we work in the AOD sector, but this process forced us to look critically at how we do things – from policies, to how we deliver our services, to how we create welcoming spaces – everything was on the table. It has been incredibly heartening to see how everyone across Windana has embraced this work and strive to make sure Windana is as welcoming and safe for LGBTIQ+ people as possible.”

Rainbow Tick accreditation is just the beginning. LGBTIQ+ communities still face unacceptable barriers to accessing health services. And despite how far we’ve come as a society, harmful and unacceptable rhetoric towards LGBTIQ+ communities still exists and has significant impacts on health and wellbeing outcomes.

“Windana is committed to further enhancing our safe and inclusive practice and service delivery, and to be an organisation that celebrates and stands with LGBTIQ+ people and communities,” Adam said.

We have also successfully received QIC accreditation for another three years, having met all the QIC standards in areas such as service delivery, consumer and community engagement and management systems. This is the seventh consecutive time Windana has received this accreditation. 

Windana achieves Rainbow Tick and QIC accreditation

Windana is proud to announce we have become a Rainbow Tick Accredited organisation.

Rainbow Tick accreditation means Windana has met the six Rainbow Tick standards, demonstrating we are a safe and inclusive organisation for LGBTIQ+ people. It means that LGBTIQ+ clients can access any Windana service with confidence knowing they are entering a welcoming environment and will be supported by staff who deliver culturally appropriate services.

“It was an incredibly proud moment for Windana to receive Rainbow Tick Accreditation on our first attempt,” said Adam Miller, Chief Communications Officer and Executive Sponsor of the Rainbow Tick.

“Inclusivity is an inherent part of how we work in the AOD sector, but this process forced us to look critically at how we do things – from policies, to how we deliver our services, to how we create welcoming spaces – everything was on the table. It has been incredibly heartening to see how everyone across Windana has embraced this work and strive to make sure Windana is as welcoming and safe for LGBTIQ+ people as possible.”

Rainbow Tick accreditation is just the beginning. LGBTIQ+ communities still face unacceptable barriers to accessing health services. And despite how far we’ve come as a society, harmful and unacceptable rhetoric towards LGBTIQ+ communities still exists and has significant impacts on health and wellbeing outcomes.

“Windana is committed to further enhancing our safe and inclusive practice and service delivery, and to be an organisation that celebrates and stands with LGBTIQ+ people and communities,” Adam said.

We have also successfully received QIC accreditation for another three years, having met all the QIC standards in areas such as service delivery, consumer and community engagement and management systems. This is the seventh consecutive time Windana has received this accreditation. 

Last Updated on October 28, 2025